Privacy Policy
PRIVACY POLICY
This Privacy Policy describes how Roxivana (“we”, “us”, “our”) collects, uses, and discloses your Personal Information when you visit or make a purchase from our website (the “Site”).
Collecting Personal Information
When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support.
“Personal Information” refers to any information that can uniquely identify an individual.
Device Information
Examples:
Web browser version, IP address, time zone, cookies, pages viewed, search terms, and interaction with the Site.
Purpose:
To load the Site accurately and improve performance through analytics.
Source:
Collected automatically via cookies, log files, pixels, and similar technologies.
Disclosure:
Shared with our service provider Shopify.
Order Information
Examples:
Name, billing and shipping address, payment details, email address, phone number.
Purpose:
To process payments, fulfill orders, arrange shipping, issue confirmations, prevent fraud, and communicate with you.
Source:
Collected directly from you.
Disclosure:
Shared with Shopify and payment/shipping partners as required to fulfill your order.
Customer Support Information
Purpose:
To respond to inquiries and provide customer support.
Source:
Collected directly from you.
Minors
Roxivana does not knowingly collect Personal Information from children.
If you believe a child has provided us with Personal Information, please contact us to request deletion.
Sharing Personal Information
We share Personal Information with service providers to operate our store and fulfill our services. For example:
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Our store is powered by Shopify
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We may disclose information to comply with legal obligations or lawful requests
Behavioral Advertising
We may use your Personal Information to provide targeted advertisements or marketing communications.
Examples:
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Google Analytics to understand how customers use our Site
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Advertising partners may receive information via cookies or similar technologies
You can opt out of targeted advertising via:
You may also visit: http://optout.aboutads.info/
Using Personal Information
We use your Personal Information to:
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Offer products for sale
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Process payments
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Ship and fulfill orders
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Communicate with you
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Provide updates, offers, and product information (where permitted)
Lawful Basis (GDPR)
If you are located in the EEA, we process your Personal Information based on:
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Your consent
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Performance of a contract
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Legal obligations
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Legitimate business interests
Retention
We retain your Personal Information for our records unless and until you request its deletion.
Automatic Decision-Making
Shopify may use limited automated decision-making to prevent fraud, such as temporary IP or card denylists. These do not have a legal or significant effect on you.
Selling Personal Information
Our Site does not sell Personal Information as defined under the California Consumer Privacy Act (CCPA).
Your Rights (GDPR & CCPA)
Depending on your location, you may have the right to:
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Access your Personal Information
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Request correction or deletion
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Request data portability
To exercise these rights, contact us at:
📧 info@roxivana.com
Cookies
We use cookies to improve your browsing experience, analyze site traffic, and support marketing efforts.
Cookies may be session-based or persistent and can last from 30 minutes up to 2 years.
You can manage cookies through your browser settings. Disabling cookies may affect site functionality.
More information: www.allaboutcookies.org
Do Not Track
We do not alter our data practices in response to “Do Not Track” browser signals.
Changes to This Policy
We may update this Privacy Policy periodically to reflect operational, legal, or regulatory changes.
Contact Us
For questions, complaints, or requests regarding this Privacy Policy, please contact us at:
📧 info@roxivana.com